Privacy Policy

1. Responsible party

NVM, Switzerland

Contact: info@nevermind-clothing.ch

2. Information we collect

Depending on how the website is used, NVM may process:

• Name and contact information
• Billing and delivery addresses
• Order and transaction information
• Communications with customer support
• Ideas and optional contact details submitted through the Community Area
• Technical information such as IP address and device data
• Cookie and website-usage information

Payment-card information is generally processed directly by the selected payment provider and is not stored by NVM.

3. Purposes of processing

Personal data may be used to:

• Process and deliver orders
• Receive and administer payments
• Communicate about orders and answer inquiries
• Prevent fraud and misuse
• Improve the website and shopping experience
• Fulfil accounting and legal obligations
• Send marketing communications where consent has been given

4. Service providers

NVM may share data with website hosts, payment processors, shipping providers, email services, accounting providers and technical partners where necessary to operate the shop. These providers may only process data for the relevant service and according to applicable data-protection requirements.

Community Area submissions are transmitted to NVM by the form service FormSubmit. The submitted idea and any optional name or email address are processed for delivery to NVM's inbox.

5. Cookies

The website may use technically necessary cookies as well as optional analytics or marketing technologies. Optional cookies should only be activated where the required consent has been obtained.

Browser settings can be used to restrict or delete cookies, although this may affect certain website functions.

6. Storage period

Personal data is retained only for as long as necessary for the relevant purpose or as required by applicable legal obligations.

7. Your rights

Subject to applicable law, individuals may request:

• Information about their stored personal data
• Correction of inaccurate data
• Deletion or restriction of processing
• Withdrawal of previously granted consent
• Release or transfer of certain data

Requests can be sent to info@nevermind-clothing.ch.

8. Data security

NVM uses appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or alteration. No online transmission or storage system can guarantee absolute security.

9. Changes

This Privacy Policy may be updated to reflect changes in the website, service providers or legal requirements. The current version will be published on this page.